sgfleet
Working with Australia's largest public EV charging network
Faster, simpler, more reliable charging is here.
Congratulations on contributing to a greener future through your new Electric Vehicle (EV).
To make it easier to charge when you’re on the road, we’ve partnered with sgfleet’s eStart program. Simply use the RFID card you would’ve received in the mail to charge your EV at any Chargefox station.
Swipe your card to start and stop charging both out and about or at work – it’s as simple as that.
Charging your EV
Follow these instructions to charge using your Chargefox/eStart RFID card.
Below are instructions for the popular EVlink Parking stations.
Start charging
Step 1. Swipe your Chargefox RFID card on the station you wish to use
Step 2. If using your own cable, connect it to the station first
Step 3. Plug the cable into your car and start charging
Stop charging
Step 1. Swipe the same RFID card on the station to stop charging
Step 2. Unplug the cable and shut the port cover securely
Step 3. Drive away, you're all done
FAQs
Where can I find charging stations?
There are over 300 charging stations on the Chargefox network across Australia. Our Ultra-Rapid stations can be found on major highways connecting Adelaide, Melbourne, Sydney, Brisbane and Cairns as well as in Western Australia and Tasmania. Our Fast charging stations can be found in both Metro and Regional areas, and across a range of sites including shopping centres, car parks and service stations. You can find local charging stations here.
How much will it cost to charge my car?
Pricing will vary depending on the model of your car and on the station. Some are free at all times, some charge a per kWh rate.
How long will it take to charge my car?
Ah, the age old question. Actual charge times vary depending on your car model and the current charge state of your battery.
Does the RFID work differently on some stations?
There are two types of charging flows that you will come across with your RFID card:
- For AC (7-22kW) stations like Schneider EVLink, you’ll need to unlock first with your RFID then charging will start.
- For DC (25-350kW) stations like Tritium veefil, you’ll need to plug in first then start the charge with your RFID.
What is security like while my car’s charging?
Firstly, the charger locks while charging, so nobody can disconnect it from your car. Secondly, our sites are always well lit, and are next to cafés and facilities with long opening times (24/7 where possible). We aim to make all our locations safe for families to stop and charge their car, even at night. All sites will also soon have CCTV cameras installed for added security.
What plug types are supported?
All modern electric vehicles with CCS2 or CHAdeMO plugs can charge at our sites. Tesla drivers can use a CHAdeMO adapter to charge their vehicles.
Is it safe to charge an electric car in the rain, or in a storm?
Yes! The belief that water and electricity don’t mix means that a lot of people think that charging an electric car in the rain might be dangerous. However, both the vehicle manufacturers and EVSE installation specialists have designed and engineered their products to meet the relevant Australian standards.
What happens if I run out of charge whilst driving, can I access Roadside Assistance?
In the rare event of this happening, you should call sgfleet Roadside Assistance on 1300 138 235.
What happens if I break down?
As there are few moving parts to an EV, the likelihood of a breakdown is minimal, unless you run out of power. If that happened, you would simply call sgfleet roadside assistance on 1300 138 235 as you would do with a standard vehicle. Alternatively, plug it into the nearest power point.
What if I lose or my RFID card is stolen?
Please contact sgfleet fuel card assistance on 02 9494 1000 or email fuelcards@sgfleet.com
Need help?
Call the dedicated sgfleet support line on
1300 138 235 or email sgfleet@chargefox.com