Business FAQs

How do I use the Chargefox network?

Simply download the Chargefox app for iPhone or Android, create an account, plug in, and start your charging session. The app will let you know in realtime how your charge is going so you don’t need to keep checking back.

Does Chargefox install chargers?

No. Chargefox provides the software and services for organisations to manage and monitor their chargers and the app for drivers to find, use and pay for charging.

If you are interested in installing chargers pleas contact us and we will refer you to our trusted hardware installers in your area. We work closely with these installers throughout the process to get your chargers added to Australia’s largest EV charging network.

Can I keep my chargers private?

Absolutely. Chargefox can help you manage and monitor private chargers. We provide solutions for workplaces, residential developments, fleets and much more.

Why should I install EV chargers?

There are lots of reasons to install EV chargers at your premises. Installing public EV charging has been shown to increase customer loyalty, grow revenue, and attract new customers. It’s also a great way to demonstrate your sustainability values.

Why add my chargers to the Chargefox network?

Chargefox is the network of networks. By adding your chargers to the Chargefox network you are joining hundreds of organisations featuring thousands of chargers. Over 95% of EV drivers use Chargefox to find their next Charge so your chargers will be visible to almost every EV owner.

You’ll also get full payment management and settlement, advanced reporting and analytics and 24/7 support - all whilst maintaining full pricing control.

We will also immediately notify you or a maintenance provider automatically if your chargers go offline for any reason.

How do charging subscriptions and prepaid charger packs work?

With a Chargefox subscription or prepaid charger pack you can provide your customers or staff with access to the largest public EV charging network in Australia.

Your chosen drivers will be able to charge their car at all public chargers on the Chargefox network with absolutely no cost to them.

What are the benefits of an Electric Fleet?

There are lots of benefits in transitioning to an electric fleet including; much lower ‘fuel’ and maintenance costs, superior vehicle reliability, the convenience of on-site charging, as well as the environmental and health benefits.

What fleet services does Chargefox provide?

We make transitioning to and managing an electric fleet simple by providing you a custom fleet solution including:

  • RFIDs linked to each vehicle
  • Monitor your vehicles & chargers
  • Charge at your chargers
    and 1500+ public chargers
  • Track vehicle energy use nationwide

Looking for more specific help?

Visit the support portal.